National Car Rental

nationalcar.com
1 Voted

If you are looking for a long-term and budget-friendly car rental service, then National may not be the most appropriate company to choose. They offer a premium service that centres around their Emerald Club rewards program, in which for each rental you receive a point, and after seven points you can redeem a free rental. This differs from other car hire companies that give points per dollar spent, including extras.

 

After entering your preferences for location, date and time, National displays a list of different vehicle options, starting with the cheapest. By clicking on ‘Features & Pricing’ under each car, you can view more detailed information on what the deal includes, as well as a breakdown of the pricing. One thing I noticed was that there is no choice to filter results, meaning you have to scroll through all the vehicles to find one that suits your preferences. This was a lot more long-winded than other similar car rental websites, where you can fine-tune results by adding filters such as car type, price and transmission.

 

One feature I liked in particular was ‘The Control Center’ section. Here, there are a number of articles on tips and advice for travelling business people, including information on the benefits of signing up to their Emerald Club if you are on a business trip. Like the FastTrack scheme offered by Budget, National also gives customers the chance to skip the hassle and bypass the counter if they are in a rush.

 

Unfortunately, National does not offer a pick-up service like some of its competitors, where the rental company will come to your door to take you to their office to complete a check-out. For the expensive price in comparison to other websites, it feels as though this should be something that they offer.

Pros
  • Good reward program
  • The Control Center contains information for those travelling as part of a business trip
Cons
  • Price of rentals are more expensive than competitors
  • No filters to refine results
  • Doesn’t offer pick-up service