iCruise.com

icruise.com

1 Voted

Is iCruise.com legit?

I’ve been on numerous cruises over the years, and I’m always on the lookout for the best deals and the most convenient booking processes. Recently, I came across icruise.com, an online travel agency specializing in cruise vacations. I was intrigued by their offerings and decided to give their website a try.

The first thing I noticed about icruise.com was how user-friendly their website is. The homepage is easy to navigate, and I could easily find what I was looking for. They have a search bar at the top of the page that allows you to filter your search by destination, cruise line, ship, departure port, and date range. This feature was very helpful, as I was able to narrow down my search to the specific cruise that I wanted.

I was also impressed with the variety of cruise lines and ships that icruise.com offered. From luxury lines like Crystal Cruises to mainstream lines like Carnival and Royal Caribbean, they had it all. They even had some lesser-known cruise lines that I hadn’t heard of before, which was exciting for me because I love discovering new things.

Another great feature of icruise.com is their price comparison tool. This tool allows you to compare prices of different cruises across multiple websites to ensure that you are getting the best deal. I found this feature to be extremely helpful, as it saved me a lot of time and effort in searching for the best prices.

One of the best things about icruise.com is their customer service. They have a team of knowledgeable and friendly cruise specialists who are available 24/7 to help you with any questions or concerns you may have. I found their customer service to be top-notch, as they were always prompt and professional in their responses.

Another thing I appreciated about icruise.com was their easy booking process. Once I found the cruise I wanted, I was able to book it quickly and easily through their website. They also offer a variety of payment options, including credit cards and PayPal, which was convenient for me.

I would highly recommend icruise.com to anyone looking to book a cruise vacation. Their user-friendly website, wide selection of cruise lines and ships, price comparison tool, and excellent customer service make them stand out in the crowded online travel agency market. I’m already planning my next cruise through icruise.com and can’t wait to see what new adventures await me.

What are the strengths and weaknesses of  iCruise.com?

As a seasoned traveler, I’ve come across various online travel agencies over the years, and icruise.com is one that has piqued my interest. While their website has some great features, there are also some cons that potential customers should be aware of. In this review, I’ll outline the pros and cons of using icruise.com to book your next cruise vacation.

What are the strengths of  iCruise.com?

  • User-friendly website: One of the best things about icruise.com is how easy it is to navigate. The search bar is prominently displayed at the top of the page, and the drop-down menus make it easy to filter your search by destination, cruise line, ship, departure port, and date range. The website is well-organized and easy to use, making the booking process a breeze.
  • Wide selection of cruise lines and ships: icruise.com offers a variety of cruise lines and ships, from luxury lines like Crystal Cruises to mainstream lines like Carnival and Royal Caribbean. They even offer some lesser-known cruise lines that you may not have heard of before. This variety allows customers to find the perfect cruise that meets their preferences and budget.
  • Price comparison tool: One of the most significant advantages of using icruise.com is their price comparison tool. This tool allows you to compare prices of different cruises across multiple websites to ensure that you are getting the best deal. This feature can save customers a lot of time and effort in searching for the best prices.
  • Excellent customer service: icruise.com has a team of knowledgeable and friendly cruise specialists who are available 24/7 to help you with any questions or concerns you may have. They are prompt and professional in their responses, making the customer service experience top-notch.
  • Easy booking process: Once you’ve found the cruise you want, the booking process is quick and easy through icruise.com. They offer a variety of payment options, including credit cards and PayPal, which makes it convenient for customers to pay for their cruise.

What are the weaknesses of  iCruise.com?

  • Limited cruise deals: While icruise.com has a wide selection of cruise lines and ships, they don’t always have the best deals. Some of their prices are higher than other online travel agencies, which may be a deterrent for budget-conscious travelers.
  • Lack of transparency: One of the cons of icruise.com is their lack of transparency when it comes to pricing. They don’t always show the total price of the cruise upfront, which can be frustrating for customers who want to know the total cost of their vacation before booking.
  • Limited information on ports of call: When researching cruises on icruise.com, I found that they didn’t always provide detailed information on the ports of call. While they had general information about the port, such as the city and country, they didn’t provide much information on what to do or see in the area.
  • Limited cancellation policies: Another con of icruise.com is their limited cancellation policies. They don’t always offer free cancellations or allow customers to make changes to their reservation without a penalty. This can be a problem for travelers who may need to change their plans due to unforeseen circumstances.
  • Limited customer reviews: While icruise.com has customer reviews on their website, there aren’t as many as other online travel agencies. This can make it challenging for potential customers to gauge the quality of a particular cruise or cruise line.

In conclusion, icruise.com has its pros and cons when it comes to booking a cruise vacation. While their user-friendly website, wide selection of cruise lines and ships, price comparison tool, and excellent customer service make them stand out, their limited cruise deals, lack of transparency, limited information on ports of call, limited cancellation policies, and limited customer reviews can be a deterrent for some travelers.

Personal Review of iCruise.com

Headquartered in Delray Beach, Florida, iCruise is a leading cruise booking site, dealing with 350 ships and nearly 40 cruise line companies, including Disney, Royal Caribbean, Princess and Carnival. Not only do they provide special deals and last-minute discounts, they also offer expert advice on booking the perfect vacation. Their Cruise Finder app is one of the most comprehensive on the market and can be downloaded for free on both Android and iOS.

With a slick, modern website, it is easy work searching for cruises on iCruise.com. After selecting the destination, travel month and departure port, you will be shown the number of results that match their selection of over 33,000 cruises. Then, you’ll be taken through to a new page displaying the various choices, where you can add filters to fine-tune results even further. One of my favorite features here is the ability to tick ‘Compare Favourites’, which puts up to three different cruises side by side for comparison of aspects such as the different cabin prices (interior, ocean view, balcony, suite) and day-by-day itineraries, with maps displaying the specified route.

Another section of the website that I often refer to is the list of ‘Hot Deals’ under their special offers segment. Here, you can choose between destinations, or simply leave it to show all, and sort the options by either price, date or cruise line. If I am thinking about going on a cruise but do not have any specific place or time I would like to go, I usually set the results to be sorted by price in order to view the best deals first. Also under special promotions are a selection of last minute discounts, land tours, themed cruises, luxury trips and military deals. One of the benefits of their land deals are that they include a stay onshore, giving you time to explore cities and towns in more depth than normal.

An area in which I feel the website could improve is their options for getting in contact with customer service. While they have a clearly displayed phone number that can be called for free, there is no online chat where you can fire off a message and receive a quick response from a live travel agent.

Frequently Asked Questions about icruise.com?

Experienced traveler who has used icruise.com to book cruises, I’ve compiled a list of frequently asked questions to help potential customers understand the ins and outs of the website.

Q: What is icruise.com? A: icruise.com is an online travel agency that specializes in cruises. They offer a wide selection of cruise lines and ships, as well as a variety of destinations and departure ports.

Q: How do I search for cruises on icruise.com? A: The search bar is prominently displayed at the top of the page, and the drop-down menus make it easy to filter your search by destination, cruise line, ship, departure port, and date range.

Q: Does icruise.com offer price comparisons? A: Yes, icruise.com has a price comparison tool that allows you to compare prices of different cruises across multiple websites to ensure that you are getting the best deal.

Q: How do I book a cruise on icruise.com? A: Once you’ve found the cruise you want, the booking process is quick and easy through icruise.com. They offer a variety of payment options, including credit cards and PayPal, which makes it convenient for customers to pay for their cruise.

Q: What is the customer service like on icruise.com? A: icruise.com has a team of knowledgeable and friendly cruise specialists who are available 24/7 to help you with any questions or concerns you may have. They are prompt and professional in their responses, making the customer service experience top-notch.

Q: Does icruise.com offer discounts or promotions? A: Yes, icruise.com offers a variety of discounts and promotions, including early booking discounts, military discounts, and senior discounts. They also have a rewards program that allows customers to earn points that can be redeemed for discounts on future bookings.

Q: What is the cancellation policy on icruise.com? A: The cancellation policy on icruise.com varies depending on the cruise line and ship. Some cruises offer free cancellations, while others require a penalty fee. It’s important to read the terms and conditions carefully before booking.

Q: Are customer reviews available on icruise.com? A: Yes, icruise.com has customer reviews on their website, but there aren’t as many as other online travel agencies. This can make it challenging for potential customers to gauge the quality of a particular cruise or cruise line.

Q: How does icruise.com handle special requests, such as dietary restrictions or accessibility needs? A: When booking a cruise on icruise.com, customers can add special requests to their reservation. icruise.com will then communicate these requests to the cruise line to ensure that they are accommodated.

Q: Does icruise.com offer travel insurance? A: Yes, icruise.com offers travel insurance through third-party providers. It’s important to read the terms and conditions carefully before purchasing travel insurance to ensure that it meets your needs.

Q: Can I earn rewards points on icruise.com for referring friends? A: Yes, icruise.com offers a referral program that allows customers to earn rewards points for referring friends who book cruises through the website.

In conclusion, icruise.com offers a variety of options and services for customers looking to book a cruise vacation. The website’s user-friendly interface, wide selection of cruise lines and ships, price comparison tool, and excellent customer service make it an attractive option for potential customers. However, it’s important to be aware of the website’s limited cruise deals, lack of transparency, limited information on ports of call, limited cancellation policies, and limited customer reviews before making a final decision.

Pros
  • Slick website
  • Free Cruise Finder mobile app
  • Compare options side by side
  • Large selection of special offers
Cons
  • Limited means of getting into contact with customer service